Packaging may differ between orders as I re-use as many materials as possible, especially plastic. I no longer buy plastic packaging, but will re-use any that I recieve deliveries in. Packaging will most likely be a re-cyclable cardboard box with tissue paper.

All orders are currently shipped within 5 working days of ordering. Please feel free to email customcountrystuff@gmail.com if you need a rush order - or slide on in to my Instagram DM's @customcountrystuff.

Customised items are non-refundable unless damaged.

Please email customcountrystuff@gmaill.com if your order arrives damaged.

All other items can be returned withinh 28 days of purchase, via the same email address.

YES! Absolutely. That's one of the best things about Custom Country. Pop over an email to customcountrystuff@gmail.com with the details - design, colour and size and I'll get back to you with the possibilities. You can also slide on into the Insta DM's @customcountrystuff