What packaging will my order arrive in?

Packaging may differ between orders as I re-use as many materials as possible, especially plastic. I no longer buy plastic packaging, but will re-use any that I recieve deliveries in. Packaging will most likely be a re-cyclable cardboard box with tissue paper.

How long will my order take to arrive?

All orders are currently shipped within 5 working days of ordering. Please feel free to email customcountrystuff@gmail.com if you need a rush order - or slide on in to my Instagram DM's @customcountrystuff.

Can I return items?

Customised items are non-refundable unless damaged.

Please email customcountrystuff@gmaill.com if your order arrives damaged.

All other items can be returned withinh 28 days of purchase, via the same email address.

There's a design I love - but it's not my colour. Can you make it on something different?

YES! Absolutely. That's one of the best things about Custom Country. Pop over an email to customcountrystuff@gmail.com with the details - design, colour and size and I'll get back to you with the possibilities. You can also slide on into the Insta DM's @customcountrystuff

join in the fun on instagram.